FAQs

Frequently Asked Questions

Yes, discounts are available if a payment is made for a certain number of reports in advance.

Yes. Once an order is identified as a RUSH then an additional $15 is added to the cost and the request is prioritized.

Definitely. A name just needs to be listed at the time the order is placed.
Yes, depending on the number of member accounts that are established. Also, there are additional discounts if the subscriptions are paid annually instead of monthly.
Yes. The board-certified subspecialty radiology reports certainly can be utilized for these letters.
Yes, please email us with a brief description of the situation and we’ll be in touch to discuss next steps.
Yes, with a caveat. While there are unlimited requests for individuals with annual and monthly subscriptions, members of organizations are subject to specific subscription plan agreement terms and conditions. As long as there is conformity to the terms of the subscription plan agreement, organization members also can request an unlimited number of reports.
Yes, for an additional monthly or annual fee, premium subscription plans provide accelerated report delivery timeframes.
Simply send us an email message with all of the pertinent information listed on the Order Now page (other than a credit card number) and be sure to attach a scan/image. InjuryAge will process the order without the need for an additional payment.
Yes. If you don’t want to use a credit card, please send us an email message with your preferred method of payment (for example a bank transfer). We will confirm that the option is possible and let you know how to send a payment or recurring subscription payments.
Yes. Please send us an email and we will provide an address where the CD can be mailed.